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Terms of service

1. General terms

1.1. These Terms of Use, hereinafter referred to as the Terms of Use, determine the procedure for using the website brief.lv, hereinafter referred to as the "Internet Store".

1.2. SIA “TEXX”, registration No. 40203365201, legal address: Braslas street 22B, Riga, LV-1035, Latvia hereinafter - the "Company", provides the content available in the Online Store and provides services in accordance with these Terms of Use.

1.3. A user is an able-bodied natural or legal person who purchases in the Internet store or uses other services of the Internet store.

1.4. If the User purchases the goods offered by the Online Store, these Terms of Use are considered a legally binding document, which sets out the rights and obligations of the parties in connection with the purchase of goods, payment for them, as well as delivery and return conditions.

1.5. If the User purchases goods in the Online Store, it is considered that the User has read these Terms of Use and agrees with them.By agreeing to the Terms of Use, the User confirms that he has the right to purchase goods in the Online Store in accordance with these Terms of Use.

1.6. If the User tries in any way to damage the operation, stability, security, or otherwise fails to comply with these Terms of Use, the Online Store has the right to restrict the User's access to the Online Store.

1.7. The Company reserves the right to unilaterally amend and supplement the Terms of Use at any time. When shopping in the Online Store, the User is subject to the Terms of Use in the version in force at the time of ordering the goods, therefore the User must read the Terms of Use each time the purchase is made.

1.8. The company reserves the right to change the price of goods or set a special price for goods. The goods are sold to the User at the prices that are valid at the time of ordering the goods.

2. Protection of personal data

2.1. In order to shop in the Online Store, the User does not need to register, but when placing an order, he must indicate the following information about himself:for a natural person - name, surname, e-mail address, telephone number, declared and delivery address; for legal entities - company name, registration number, VAT registration number (if any), legal and delivery address, as well as name, surname, e-mail and telephone number of the legal representative of the companyWhen placing an order, it is considered that the User (natural person) has agreed to the processing of his/her personal data in accordance with the procedures specified in regulatory enactments and in accordance with the Online Store Privacy Policy - to the extent that the User has provided personal dataIf the User intends to make a repeated purchase on the website of the Online Store, when placing an order, the User may indicate that he wants the e-mail and delivery information provided by him, incl. phone number are saved for the next purchase.

2.2. The user is fully responsible for the accuracy of the provided data when making a purchase in the Online StoreIf the User has provided inaccurate or incorrect data when making a purchase, the Company is not responsible for the incorrectness of the data and the consequences thereof, including the inability to ensure delivery.If the User wishes to correct the information he/she has submitted about himself/herself when making a purchase, he/she shall contact the Website by sending an e-mail to info@texx.lv and indicating what information he/she wishes to correct.In this situation, the online store employee makes appropriate changes to the system and draw up the purchase and its supporting documents to the end, as well as perform the delivery of the purchase.

2.3. By agreeing to these Terms of Use and the Privacy Policy, the User agrees that notices necessary for the provision of order, payment and delivery information will be sent to the specified e-mail.

2.4. The Company guarantees that the User's data will be used only for the purposes of purchasing and direct marketing of goods.

2.5. The Company undertakes to ensure the confidentiality of personal data provided by the User and not to disclose the User's personal data to third parties, except for the Company's partners who ensure delivery of goods to the User or provide other services related to order fulfillment, as well as state institutions.

2.6. At the time of delivery of the goods, the consignee of the goods may be required to present an identity document in order to establish the identity of the person.

3. Conclusion of a purchase-sale agreement

3.1. The Product Purchase Agreement between the Company and the User is considered concluded from the moment the User has transferred the purchase amount to the Company's account.

3.2. Purchase agreements are registered and stored in the online store database.

3.3. The Company agrees to deliver the goods ordered and paid for by the User to the address specified in the User's order on the basis of the conditions specified in the Terms of Use 5 point.

3.4. If the Company fails to contact the User within 5 (five) working days from the order, the order is canceled, the Company will refund the User only for the product, but the delivery fee will not be refunded.

3.5. In an emergency situation, when due to unforeseen circumstances the Company is unable to ensure the delivery of the product purchased in the Online Store, the Company undertakes to offer a similar productIf the User does not agree, the Company shall refund the money paid to the User as soon as possible, but not later than within 14 (fourteen) calendar days.

4. Goods prices and payment procedure

4.1. The prices of the goods in the online store are indicated in euros, VAT is included in the price.

4.2. The user pays for the goods by bank transfer (when ordering the goods), indicating the order number.

 

6. Quality of goods

6.1. The characteristics of all products sold in the online store are indicated in the product description next to each product.

6.2. In the online store, the goods are subject to the guarantee specified in the relevant legislation.

6.3. In case of non-compliant goods, the User is entitled to request that the Company:

6.3.1. eliminates the non-compliance of the goods with the provisions of the contract free of charge or exchanges the goods corresponding to the provisions of the contract free of charge, except in cases when this is not possible or is disproportionate;
6.3.2. if it is not possible to eliminate the non-compliance of the product with the terms of the contract or exchange the product for free, the User is entitled to request that the Company reduce the price of the product or cancel the contract and refund the amount paid for the product when reducing the price or canceling the contract and refunding the amount of money, the Company may take into account the depreciation of the product or the benefit obtained by the User from the use of the product and agreed upon by the contracting parties;
6.3.3. in case of insignificant non-compliance of the product with the terms of the contract (it does not significantly reduce the quality or performance of the product's basic functions and can be prevented without causing visually detectable changes in the product's appearance) and that cannot significantly affect the User's ability to use the product and refund the amount paid for the goods.

6.4. The User may express objections and requests regarding the non-compliance of the product with the provisions of the agreement both orally and in writing by sending an application to the e-mail info@texx.lv

7. Right of withdrawal and return of goods

7.1. If the User is a consumer within the meaning of the Consumer Rights Protection Law (a natural person who purchases a product for a purpose not related to its economic or professional activity), then the User (consumer) may exercise the right of withdrawal without providing any justification in accordance with Section 7. Pursuant to the Cabinet of Ministers of the Republic of Latvia Regulation No.255 "Regulations on distance contracts", the consumer has the right to withdraw from the purchase agreement within 14 calendar days from the moment of delivery of the goods/goods by submitting an application to the Company for the exercise of the right of withdrawal.

7.2. An application sent electronically by the User to the e-mail info@texx.lv , in which the return object and the order number are indicated, is considered to be an application for the exercise of the right of withdrawal.It is mandatory to indicate the User's bank account number to which the User wishes to receive a refund of the amount paid for the purchase of goodsThe Company notifies the User about the application received in electronic form by e-mail regarding the exercise of the right of withdrawal.

7.3. It is considered that the User has complied with the term of the right of withdrawal (14 days), if the User sends an application for the exercise of the right of withdrawal to the Company before the expiry of the term of the right of withdrawalIn case of disputes, the User is obliged to prove the exercise of the right of withdrawal.

7.4. After sending the application for the exercise of the right of withdrawal, the User sends or delivers the product back to the Company to the address: Braslas street 22C, Riga, LV-1035, Latvia without undue delay, but not later than within 14 days from the receipt of the productThis deadline is considered to be met if the User sends or returns the goods before the expiry of the 14-day deadline.

7.5. The Company undertakes to refund to the User the amount of money paid by the User for the product without undue delay, but not later than within 14 days from the date of receipt of the User's application for the exercise of the right of withdrawal.The Company refunds the amount by transferring it to the bank account specified in the User's withdrawal form or, if it is not specified, to the account from which payment for the product was received.

7.6. The Company reserves the right to withhold the refund of the amount paid for the purchase of goods to the User until the Company has received the returned product from the User or has received the User's confirmation that the User has returned the product to the Company, whichever is earlier.

7.7. The direct cost of returning the product is borne by the u, due to its nature, the goods cannot be returned by post or parcel post, the consumer shall bear all costs associated with the return of the goods.

7.8. The user may exercise the right of withdrawal under the following conditions:

7.8.1. the returned product (s) must be in the original packaging and the User has not opened the packaging of the product;
7.8.2. the product must not be damaged;
7.8.3. the product has not been used, has not lost the appearance of trade (preserved labels, security films, etc.) (this does not apply to the product already damaged during delivery, for which the User has indicated objections in the confirmation of receipt of the product);
7.8.4. the returned goods must be in the same condition as when they were received.

7.9. The company has the right to refuse to take back the product if the deadlines for returning the product were not met.

7.10. The user is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawalThe user shall be liable for any diminution in the value of the goods if the goods have been used in a manner incompatible with the principle of good faith, including for purposes other than ascertaining the nature or functioning of the goods.The goods must be undamaged, without losing the appearance of the goods (unremoved and undamaged labels, unripped protective films, etc.c.) and unusedThe product must be returned in its original packaging, in the same set as it was received, definitely returning the product purchase document and other accessories that were attached to it at the time of receiptIf the product is not fully assembled, is damaged, untidy or is not properly packaged, the Company has the right not to accept the product, as well as not to refund the User the money paid for the product.

8. Information exchange

8.1. The Company communicates with the User using the e-mail info@texx.lv or the telephone number +371 27868181.

9. Responsibility

9.1. The Company is released from any liability in all cases where losses occur due to the fact that the User-buyer acts contrary to the procedure of use of the Online Store specified in these Terms of Use.

9.2. In the event of a loss, the guilty party indemnifies the other party for the direct loss.

9.3. The Company is not responsible for the non-compliance of non-essential features (actual size, shape or tone nuances, etc.) of the goods shown in the images of the Online Store with the actual characteristics of the goods due to the screen parameters, lighting or any other similar external conditions.

9.4. The Company shall not be liable for delays in the performance or non-performance of obligations or other types of non-performance due to circumstances and obstacles beyond the reasonable control of the Company, including but not limited to strikes, government orders, acts of war or national emergencies, terrorist threats or acts, environmental or climate anomalies, non-compliance by third parties,In the event of such force majeure, the Company will endeavor to eliminate the delays as soon as possible.

10. Different rules

10.1. The relationship between the User and the Company is regulated by these Terms of Use, as well as the legal acts of the Republic of Latvia.

10.2. In case of any questions or disagreements, the User contacts the Company by phone +371 27868181 or by e-mail info@texx.lv. All disputes shall, as far as possible, be settled by negotiationA user who is a consumer within the meaning of the Consumer Rights Protection Law (a natural person who purchases a product for a purpose not related to its economic or professional activity) has the opportunity to exercise and protect his/her legal rights under the Consumer Rights Protection Law and related regulatory enactments. in orderIf no agreement is reached, the dispute shall be submitted to a court in accordance with the legislation of the Republic of Latvia.